Salamanda Swimming Academy is committed to adhere to current legislation regarding and holding the use of personal data. It is our intention to be clear and transparent regarding what data we keep on file, what we do with it and how we store it. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

What information is collected?

This privacy policy relates to personal data that you provide to us through the Website enquiry form, Facebook enquiry and Salamanda booking forms on registration at the pool. Information collected from you via the website enquiry form will be used by the data controller “Salamanda” in assessing suitability to class/course enrolment at one of the operating sites. This information will be used until your enquiry has been dealt with in accordance with your request. Enquiry requests from the Website/Facebook are deleted once a suitable outcome has been agreed.

Booking forms are part of the registration process at the pool. We require name, emergency mobile contact number and medical information/conditions.  We hold this form on file for 24 weeks then it is securely destroyed.

Some of the information provided to us may be considered sensitive personal data as defined by Data Protection Act 1998.This means information about the data subject’s ethnic or racial origin, medical conditions or information relating to bank details as sensitive. This data will only be processed following your consent.

 How information is used?

Salamanda will only use information where it is necessary so that we can:

Interact and respond to any communications you send us, and any social media posts that you tag us in.

All other information you require or receive is communicated to you in the form of a generic newsletter, termly enrolment letters, website, Facebook and occasionally mobile phone call.  Salamanda operates a closed Facebook page. Content on the page can only be accessed by sending a friend request. The data controller “Salamanda” will then have to agree to accept your request and only then will you be part of the closed group and content can be viewed and shared. By sending a request and having it accepted you are agreeing to Salamanda privacy policy.

Salamanda will only post photographic material on the website of swimmers and teachers who have filled a consent form in. These are available at all pools. Salamanda will never publish photos of children on Facebook without consent. Photographs posted on Facebook page are posted by parents/guardians.

Tenders for a contractor position (otherwise sending a CV) will be retained by Salamanda only while service is being provided.

Information will be held for verifying contractor identity DBS for as long as service is provided.

Do we use Cookies?

No, our website does not use cookies and is managed by Salamanda Swimming Academy.

Disclosure of your information to a third party.

No, we do not share your information with third parties. The only exception would be:

  1. We were compelled and requested by the legal Authorities to provide information.
  2. The Business was sold to a new owner along with our pool rights and customer detail.
  3. Necessary to protect the safety of our contractors/suppliers, property of the public and welfare of the customers.

 Security and Data retention (Protecting information held)
Salamanda Swimming Academy will retain personal data for as long as is necessary while the service is being provided. All retained personal data is subject to the controls of our data protection policy and will be securely disposed of when it is considered to be of no further use.

  1. Email enquiry as soon as booking made or no further information required by the customer.
  2. Booking form 24 weeks.
  3. Medical information as long as swimmer is enrolled on the lessons
  4. Mobile phone contact as long as swimmer is enrolled on the lessons.
  5. Payment details for refunds as soon as refund issued.
  6. In respect of contractors/suppliers applications including teaching history in order to assess suitability for the role will be held for as long as the service is being supplied.

We try to ensure all information provided to Salamanda is transferred securely via the website enquiry form. Unfortunately the transmission of information via the internet is not completely secure. Although we do our best to protect personnel data we cannot guarantee the security of your data transmitted. Transmission is at your own risk.

Accessing and Updating
As a customer/supplier you are entitled to see the information held by Salamanda and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us via email or mobile telephone call.

Privacy Policy Updates
Changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see if updates or changes have been made to our privacy policy. This version was updated 24.5.2018. Historic versions can be obtained by contacting us.

Whilst this privacy policy sets out general summary of your legal rights in respect of personnel information, this is a very complex area of law more information about your legal rights can be found on information commissioner’s website https//ico.org.uk/for-the-public/.

Contact
www.salamandaswimmingacademy.com

Email : salamanda.sa@gmail.com

Telephone number: 07879997840

Frequently Asked Questions

We take children from the age of 4 years old.

No, our classes are small and our teachers teach in the water.

We recommend a one piece swimsuit for girls, and swimming trunks for boys. Our pools are a nice temperature but some children like to wear an additional layer so we suggest a rash vest.

We prefer children starting lessons for the first time not to wear goggles because it’s an important aquatic skill to learn how to deal with water on their faces. Those children that can swim and are being taught technique we do recommend goggles be worn.

Our courses run in blocks of 9 weeks of lessons, enrolment takes place on week 7.  The office send an email on week 6 of the course and it also posted on Facebook & Instagram.

Yes, we are affiliated to Swim England. We also operate our own badge scheme. 

Every child has their own record card, which is completed by their swimming teacher. Children progress through the stations based on their individual ability.

Our lessons take place during February and October half term holidays. There are no lessons during Christmas, Easter and the main summer holidays.